Sortation Network Optimisation — Walmart Middle-Mile
Reframing an operational loss as a product problem.
Reading time: approximately 1 min
The Situation
[FILL: The sortation network context — 25+ facilities, 1M+ packages/week.]
How I Found the Problem
[FILL: How you diagnosed the upstream node as the source of delay.]
The Real Problem
402K packages per week were absorbed as operational cost. The intermediate node was the structural source of delay but the org was solving it downstream.
Options Considered
[FILL: Upstream two-party confirmation gate vs downstream interception. Trade-offs.]
What We Shipped
[FILL: The exception routing layer and 3-phase roadmap. What Phase 1 surfaced.]
What Moved
80% reduction in mis-ship handling time. Delivery latency cut from 12hrs to under 4hrs in pilot. 23 facilities delivered zero-incident across 18 states.
What I'd Do Differently
[FILL: What surprised you about the operational dynamics?]